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Accident Compensation Act 2001

Dispute resolution - Reviews

134: Who may apply for review

You could also call this:

“People who can ask ACC to double-check their decisions”

You can ask the Corporation to review its decisions if you’re a claimant. This means you can ask them to look again at any decision they made about your claim. You can also ask them to review if you think they’re taking too long to process your claim. If you’ve made a complaint under the Code, you can ask for a review of their decision about that too.

There’s one exception though. If the Corporation made a decision using their discretion under section 68(3), you can’t ask for that to be reviewed under Part 5.

If you’re an employer, you can ask the Corporation to review their decision that says an injury happened at work. But you can’t ask them to review the help they’re giving to someone who was injured at work.

If you pay levies, you can ask for a review of certain decisions about those levies. These are decisions made under section 209(1) or decisions mentioned in section 236(1).

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Part 5 Dispute resolution
Reviews

134Who may apply for review

  1. A claimant may apply to the Corporation for a review of—

  2. any of its decisions on the claim:
    1. any delay in processing the claim for entitlement that the claimant believes is an unreasonable delay:
      1. any of its decisions under the Code on a complaint by the claimant.

        1. However, a decision of the Corporation regarding the exercise of discretion under section 68(3) is not reviewable under Part 5.

        2. An employer may apply to the Corporation for a review of its decision that a claimant's injury is a work-related personal injury suffered during employment with that employer.

        3. An employer may not apply to the Corporation for a review of a decision about the entitlements that have been or are to be provided to a claimant who has cover for a work-related personal injury.

        4. Repealed

        5. A levy payer may apply to the Corporation for a review of a determination under section 209(1) or a decision referred to in section 236(1).

        Notes
        • Section 134(1A): inserted, on , by section 25(1) of the Injury Prevention, Rehabilitation, and Compensation Amendment Act (No 2) 2005 (2005 No 45).
        • Section 134(4): repealed, on , by section 25(2) of the Injury Prevention, Rehabilitation, and Compensation Amendment Act (No 2) 2005 (2005 No 45).
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