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Accident Compensation Act 2001

Code of ACC Claimants' Rights, and claims - Code of ACC Claimants' Rights

45: Corporation's obligations in respect of Code

You could also call this:

“ACC must follow and promote the Code of Claimants' Rights”

The Accident Compensation Corporation (ACC) must always act in a way that supports and follows the rights of claimants as set out in the Code of ACC Claimants’ Rights. This means that in all their dealings with you, if you’re a claimant, ACC must respect your rights.

ACC also has to make sure that you and everyone else can easily find and read the Code. They need to let people know about the Code and help them understand it. To do this, ACC must use different ways of communicating, like using various types of media. They also need to make the Code available in different languages. This is to make sure that as many people as possible can access and understand the Code, no matter what language they speak or how they prefer to receive information.

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Health and wellbeing > Healthcare services Rights and equality > Anti-discrimination
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44: Approval of Code by Minister, or

"The Minister checks and approves the rules for ACC claimants"

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46: Application of Legislation Act 2012 to Code, or

"This rule about how laws apply to ACC rights is no longer part of the law"

Part 3 Code of ACC Claimants' Rights, and claims
Code of ACC Claimants' Rights

45Corporation's obligations in respect of Code

  1. The Corporation must, in all its dealings with claimants, ensure that its actions are consistent with and uphold the rights of claimants in the Code.

  2. The Corporation must—

  3. make the Code accessible to claimants and members of the public generally; and
    1. promote awareness of the Code among claimants and members of the public generally.

      1. For the purposes of subsection (2), the Corporation must make the Code accessible, and promote awareness of the Code, in a variety of communications media and languages.

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